PRIVACY POLICY

INFORMATION WE COLLECT :
 
 
Information You Provide
 
 
We collect the following when you book, subscribe, or contact us:
 

•  Name

• Email

• Phone number

• Payment information (processed securely)

• Booking details

• Ride preferences

• Membership selections

• Social media handles (optional)

• Intake form answers

• Uploaded media (optional)

 
 
 
Automatically Collected Information
 
 
When you visit our website, Wix may automatically collect:
 

• IP address

• Device information

• Browser type

• Pages viewed

• Cookies & analytics

 
 
 
Media Content
 
 
If you participate in Puff, Ride & Rap or other creator sessions, we may collect:
 

• Photos

• Videos

• Audio recordings

 
 
A media release may be required depending on the service.
 
 
 
 
2. HOW WE USE YOUR INFORMATION
 
 
We use your information to:
 

• Process rides & bookings

• Manage PuffNRide University memberships

• Send confirmations, receipts, and updates

• Provide customer support

• Improve website performance

• Customize your experience

• Send promotions and member-exclusive offers

• Maintain safety and compliance

 
 
 
 
 
3. HOW WE PROTECT YOUR INFORMATION
 
 
We use:
 

• SSL encryption

• Secure Wix hosting

• Encrypted payment processors

• Limited access controls

 
 
While no system is 100% secure, we take reasonable steps to protect your information.
 
 
 
 
4. WHEN WE SHARE INFORMATION
 
 
We do NOT sell your data.
 
We only share information with:
 

• Wix (site hosting, analytics, membership tools)

• Stripe or Wix Payments (secure payment processors)

• Drivers or authorized partners (for trip completion only)

• Law enforcement when required by law

 
 
 
 
 
5. COOKIES & TRACKING
 
 
Our website uses cookies to:
 

• Improve performance

• Save your preferences

• Track user activity

• Support membership login sessions

 
 
You may disable cookies in your browser settings.
 
 
 
 
6. YOUR PRIVACY RIGHTS
 
 
You may:
 

• Request access to your information

• Request corrections

• Request account deletion

• Unsubscribe from marketing emails

 
 
Contact us at: rideswithatwist@gmail.com
 
 
 
 
7. CHILDREN’S PRIVACY
 
 
PUFFNRIDE does not knowingly collect data from individuals under 18.
All services require adult consent.
 
 
 
 
8. USER-GENERATED CONTENT & MEDIA RIGHTS
 
 
Participants in PuffNRide content experiences acknowledge that:
 

• Recorded media may be used for promotional purposes

• Separate permission or release forms may apply

• You may request removal within reasonable limits

 
 
 
 
 
9. MEMBERSHIP DATA (PUFFNRIDE UNIVERSITY)
 
 
When joining PUFFNRide University, we store:
 

• Member profile details

• Selected tier

• Payment method

• Renewal status

 
 
This data is used ONLY to manage your membership and deliver benefits.
 
 
 
 
10. SMOKE-FRIENDLY RIDES & RISK ACKNOWLEDGMENT
 
 
By participating in smoke-friendly rides, you acknowledge:
 

• You voluntarily assume all risks associated with smoking

• PuffNRide is not liable for reactions, discomfort, or misuse

• You must follow safety instructions at all times

 
 
This does NOT affect your privacy rights.
 
 
 
 
11. CHANGES TO THIS POLICY
 
 
We may update this Privacy Policy periodically.
The updated version will always be available on this page.
 
Last updated: December 2025
 
 
 
 
CONTACT US
 
For privacy questions, requests, or concerns:
 
Rides With A Twist LLC (PUFFNRIDE)
 rideswithatwist@gmail.com
 thepnrexperience.com
 Philadelphia, PA